Before You Order
FOR A PERFECT FIT, PLEASE MEASURE YOUR HOUND BEFORE PLACING YOUR ORDER!
To determine which size is best for your hound, refer to the hound silhouette above and measure your hound at both points A and B. Point A should measure around the largest part of your hound's head, usually the point just behind their ears. Then take a second measurement, Point B, around their neck at the point where you would like the collar to rest. Make sure the collar size you choose can open wide enough to slip on over the largest part of your hound's head yet rest comfortably around their neck. (Classic Hound Collars are adjustable unless otherwise noted).
*Please note, choose the smallest martingale collar size that will fit over the largest part of the head (point A). For example, if your dog has a 13 inch neck, the best choice may be the Small size (9" to 15"), rather than the Medium (12" to 18"). If you are not sure which size is right for your hound, especially if your dog is of a non-sighthound breed, please provide us with your pet's measurements during the checkout process.
Simply make a snug measurement of Point B, where you would like the collar to rest comfortably on your dog's neck - that's it!
What is Classic Hound's Return Policy?
We sincerely hope that you will be pleased with the products you
receive. If a Classic Hound product fails to meet your standards, you
may return it unused within 15 days of purchase for a refund. We stand
behind our product 100% here at Classic Hound. In the extremely
unlikely event the hardware or workmanship of the collar or leash are
defective, please email us at contact@classicollars.com
immediately for an exchange at no cost. Shipping costs are not
refundable and are the responsibility of the customer for all returns.
Each Classic Hound collar is handmade and customized to fit your dog's
specific measurements. Please refer to our SIZING page for help
to determine which size will best fit your dog. In the event that you
discover you've ordered the wrong size you are welcome to send the
unused collar back (within 15 days of purchase), and the correct size
will be sewn and sent back to you for a $10.00 exchange fee.
Please note that chewing, scratching, misuse or maltreatment of the
collar and/or leash are not considered to be due to any flaws in
workmanship and will not be considered for exchanges or refunds. The
same applies for normal wear & tear. Classic Hound collars are made
from highly dependable and strong materials - from the double nylon
thread to the nickel-plated hardware. While they are extremely durable
they can indeed be cut by anything sharp, whether from a snag on a
barbwire fence or from an aggressive chew session by a dog. It is
important to keep in mind that dogs wear collars differently, and the
collar will reflect the energy level and roughness of the dog who wears
it. One collar style will last years on one dog, and only months on
another. For this reason we encourage you to check your pet's collar
and leash frequently for signs of use and wear. It is ultimately up to
you to determine the state and condition of your hound's collar before
each use. This is a safe practice worth developing into a habit!
We offer a wide selection of trims and fabrics for the different levels
of wear & tear of each hound. Please email us at contact@classicollars.comwith
any questions you may have on materials before ordering, and we'll be
happy to help guide you towards the best choice for your athlete or
couch potato.
Classic Hound sells products of the highest quality, which we are
pleased to use with our own dogs, Dewey the super mutt and Abby the
whippet, but you are ultimately responsible for the safety of your pet.
Questions are always welcome at contact@classicollars.com
if
you need more information about our product before placing an order!
But don't take our word for it, check out what our customers say about us!
